Payment Processing Breaches & Security

How Banner Bank protects you in the event of a payment processing security breach

• Be assured the actions we take in response to these events are similar to those we use every day to protect our clients from fraud.
• Our fraud monitoring services continuously search for unusual transactions, and many times prevent those transactions from authorizing.
• Following a known breach, fraud monitoring services are adjusted to monitor fraud patterns linked to that specific incident.
• When apparent fraud is detected, we reach out to clients to review transactions and arrange for card replacement if necessary.
• Banner protects cardholders from loss due to fraudulent transactions according to the terms of our account agreements and disclosures.

Things you can do to help protect from potential fraudulent transactions:

• Regularly monitor your account(s) to ensure that you recognize all transactions.
• Immediately contact us if you find transactions that are not yours.
• To notify us of suspicious card transactions, call the number on the back of your card.