Protect my Information

Banner Bank is committed to protecting your personal information. We've created a variety of important security tips to help you protect your personal and business financial information. It will also increase your level of online security.

General

  • Retrieve mail promptly and send bills and other sensitive documents from a secure mailbox
  • Shred private documents such as receipts, applications, bank statements, etc
  • Sign up for Banner eStatements to prevent theft of paper documents
  • Keep documents such as your social security card or passport in a secure area at home or in a safety deposit box
  • Review your credit report at least once a year

Online, Email and Text Messages

  • Never share any personal information, especially Social Security numbers, account numbers or login and password information via email. Banner Bank will never ask for personal information via email
  • Beware of phishing emails. These emails tell you that you must use the provided link to verify or change your account in some way. Banner Bank will never send an email asking you for this type of information
  • Beware of suspicious text messages requesting your account information via your mobile device (e.g., cell phone, PDA, etc.). Banner Bank will never send a text message to your mobile device asking you for this type of information
  • Keep your passwords secret and do not leave them in an unsecured area; change them regularly for better protection

Protect Your Computer

  • Install and regularly update antivirus software to prevent viruses and anti spam software to help prevent spam and junk email from entering your inbox
  • Install a firewall to help prevent unauthorized access to your computer
  • Install spyware software to block the installation of spyware on your computer. Spyware can monitor or control your computer use and send you pop ups or redirect you to websites
  • Keep your computer operating system and Internet browser current to provide additional protection against fraud and theft
  • Back up all sensitive information from your old computer before you discard and erase the hard drive
  • Change your wireless network default password as well as the default SSID (name used to identify your network). Don't broadcast your SSID and consider using encryption on your network

How Banner Bank Protects You

Your protection is the highest priority for us. Our tools and monitoring systems ensure your identity is safe.

  • Verification. For example, when you change your address, we request specific information about you to verify your identity before making any changes
  • Account monitoring. Irregular account activity (multiple check orders, address changes, heavy withdrawals) prompts a phone call for information
  • Fraud detection. We have account monitoring tools that recognize identity theft. We regularly receive information about known fraudulent addresses and phone numbers, and compare them to new account requests and account changes

Banner Bank clients can enroll in MasterCard® Identity Theft Alerts. As a Banner Bank client, you’ll enjoy this free service that continually monitors your online identity and card information so that you get alerted to potential fraud or theft. Learn more and sign up.