Mastercard® Automatic Billing Updater

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Continue recurring payments without interruption.
Mastercard Automatic Billing Updater (ABU) allows participating merchants to receive your updated card information when you get a new debit or credit card for any reason (expired card, lost or stolen card, etc.).

Frequently Asked Questions

 

What is Mastercard Automatic Billing Updater?

Mastercard’s Automatic Billing Updater is a service participating merchants can use to retrieve cardholder account changes, like new debit or credit card numbers, to ensure as little disruption as possible for your card-on-file transactions and recurring payments. Banner Bank credit and debit cards are automatically enrolled.

 

What are card-on-file and recurring payments?

  • Card-on-file transactions are processed using a card number you’ve stored with a merchant by creating an account and saving your card information with merchants like Uber, PayPal, digital wallets and online retailers.
  • Recurring payments are pre-authorized automated payments like those arranged with merchants for insurance premiums, gym memberships, utility payments or with those offering subscriptions like Netflix, Pandora, and Microsoft.

 

Will all of my payment information be automatically updated?

No. ABU is only available to participating merchants, and they can choose how often they check for updated payment information. To avoid late payments and penalties, you must check with your merchant to make sure your card information is updated.

 

Can you tell me which merchants participate?

No. We do not know which merchants participate or the frequency at which they choose to check for updated payment information. To avoid late payments and penalties, you must check with your merchant to ensure your payment information has been updated.

 

Can I stop a specific merchant from obtaining my updated card information?

No. If your intention is to cancel or revoke an authorization for an established recurring payment, you may request a stop payment to block future authorizations and payments with a merchant at the rate published in the current Banner Bank Schedule of Fees.

 

What if I had fraudulent recurring payments and I don't want that merchant to obtain my new card information?

You may elect to opt out of this service, which allows you to contact only the merchants you choose with your updated card information.

 

Can I opt out of this service?

Yes. You may request to opt-out of this service by contacting us at 800-272-9933 or visit any Banner Bank branch.

 

 

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Real-Time Credit Card Notifications

When you provide us with your mobile phone number, we can text you fraud alerts for your Banner Bank credit card. Simply reply Yes to confirm your credit card activity or No for unauthorized transactions. Text messages come from short code 86975.
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Credit Card Fraud Notification

When you provide us with your mobile phone number, we’ll text you if we notice suspicious activity on your card. Otherwise, we may contact you by phone if we detect suspicious activity.
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Debit Card Controls & Alerts

Set controls and real-time alerts to add security to your debit card. Simply download the free app from our partner company, CardValet. From the app, you can manage when, where and how your debit card can be used. Learn more at https://www.cardvalet.com.
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Debit Card Fraud Notification

When you provide us with your mobile phone number, we’ll text you if we notice suspicious activity on your Banner Bank debit card. Simply reply YES if the transaction is valid or NO if it's fraudulent. Text messages come from short code 37268.

Still have questions or need help?

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Download a schedule of deposit account fees for personal checking and personal savings accounts.

Download a schedule of deposit account fees for business checking and business savings accounts.