Banner Bank together with Zelle

Send and Receive Money with Zelle®

Zelle® is a convenient way to send and receive money with friends, family and others you trust even if they bank somewhere different than you.1 Use Zelle® to gift money, pay the sitter, or split the cost of a night out.
Enroll within online banking

Why use Zelle®

Easy

Send your friends money right from the Banner Bank mobile app.1

Fast

Money gets sent straight from your account to theirs and is available to spend in minutes.1

Convenient

All you need is an email address or U.S. mobile number. No account numbers are shared.

Enroll with Zelle® now

  1. Log in to Banner Online Banking or the Banner Bank Mobile Banking app
  2. From the main menu, select Transactions, then "Send money with Zelle®"
  3. Enroll your U.S. mobile number or email address

You're ready to start sending and receiving money with Zelle®. See who else is using Zelle®. Their name appears in your Zelle® contact list with a "Z" logo on their profile picture. Next time you need to be paid back, ask for Zelle®!

App store logo
For iOS devices
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For devices that use Android OS

Want to learn more about using Zelle®? Walk through our demos:

Demo: Enrolling with Zelle®
Demo: Sending Money with Zelle®
Demo: Requesting Money with Zelle®

Zelle® Frequently Asked Questions

Have questions? 
View the Zelle® Frequently Asked Questions.

Is my information secure?

Keeping your money and information safe is a top priority for Banner Bank. When you use Zelle® within Banner Online Banking and the Banner Bank mobile app, your information is protected with the same technology we use to keep your Banner Bank account safe.

Who can I send money to with Zelle®?

Zelle® is a great way to send money to friends, family and people you are familiar with such as your personal trainer, babysitter or neighbor.1

Since money is sent directly from your Banner Bank account to another person’s bank or credit union account within minutes1, Zelle® should only be used to send money to friends, family and others you trust.

If you don't know the person or aren't sure you will get what you paid for (for example, items bough from an online bidding or sales site), you should not use Zelle®. These transactions are potentially high risk (just like sending cash to a person you don't know is high risk).

Neither Banner Bank nor Zelle® offers purchase protection program for any authorized payments made with Zelle® - for example, if you do not receive the item you paid for or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you've used the correct email address or U.S. mobile number when sending money.

Can I pay a small business with Zelle®?

Some small businesses are able to receive payments with Zelle®. Ask your favorite small business if they accept payments with Zelle®. If they do, you can pay them directly from Banner Online Banking and the Banner Bank mobile app using just their email address or U.S. mobile number.

Neither Banner Bank, nor Zelle®, offers a protection program for any authorized payments made with Zelle® - for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you've used the correct email address or U.S. mobile number when sending money.

Can I use Zelle® internationally?

In order to use Zelle®, the sender's and recipient’s bank or credit union accounts must be based in the U.S.

Can I cancel a payment?

You can only cancel a payment if the person you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact us at 800-272-9933 for assistance with canceling the pending payment.

If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank or credit union account and cannot be canceled. This is why it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.

If you sent money to the wrong person, please immediately call our customer support team at 800-272-9933 so we can help you.

Are there any fees to send money using Zelle®?

No, Banner Bank does not charge any fees to use Zelle® in Banner Bank Online Banking or the Banner Bank mobile banking app.

Your mobile carrier's messaging and data rates may apply.

What if I want to send money to someone whose bank or credit union doesn’t offer Zelle®?

As of March 31, 2025, all users must be enrolled through one of the more than 2,200 banks and credit unions that offer Zelle® in order to send and receive money. You can find a full list of participating banks and credit unions live with Zelle® at Zellepay.com. If their bank or credit union is not listed, we recommend you use another payment method at this time

1
To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.