Meet Jason Moran, a teammate who keeps systems running and employees thriving

If Jason Moran’s career had a tagline, it might be “Put me in, Coach.”

The Spokane-based dad of three and Information Technology (IT) Support Engineer started at Banner in 2016 as a member of the IT Service Desk team, helping employees with workstation, software and functionality issues. Today, he’s a core member of a small but critical team that keeps the Bank’s hardware—from laptops to wireless mice—humming across the Bank.

With nearly 2,000 employees, Jason’s calm demeanor and knack for operational efficiency are an ideal fit for a role that supports employee productivity. Born into an Air Force family in Mississippi, Jason grew up in Cheney. Wash. A degree in computer science led to his first professional job as the go-to guy for hardware repairs, which helped build a foundation for his current role. 

Jason says Banner’s culture was part of what initially drew him to the Bank. “I had a young family and was attracted to the value placed on work-life balance, as well as the opportunities to grow in my field,” he said. His lifelong love for playing sports laid the foundation for how he chooses to be involved in the community—coaching his young children in basketball and football.

As a coach, he uses the same approach to teamwork and collaboration he uses at work to create a meaningful impact among the players. “I’ve seen a lot of coaches take the ‘We’re just going to have fun,’ approach,” he said. “My philosophy is that I want the players to have fun, but I also want them to have learned and grown by the end of the season.”

In his recently created role, Jason is helping Banner improve process and procedures related to managing computers and other hardware life cycles. He’s especially proud of helping develop ways to make all the moving parts move faster and better. One example: helping onboard software that automates equipment tracking—from assignee to serial numbers to maintenance issues—in a way that’s more efficient than entering the details in a spreadsheet.

While he says there’s no typical day at Banner, one constant is his drive to get things done. “I’m always doing 10 things at once,” he said. “I like being busy using my knowledge and expertise to help people. I also enjoy working for a company that empowers me to try new things to improve how we work.”