Customer Feedback Session Disclosure (Virtual)
Thank you for participating in this customer feedback session. Your input helps us improve our products and services.
Purpose
This session is for feedback and research purposes only. Participation is voluntary. You may leave the session at any time.
Use of Feedback
Feedback may be summarized and used internally for research, planning, training, and service improvement. Comments will not be attributed to you by name unless you explicitly agree.
Privacy & Confidentiality
Please do not share account numbers, passwords, or other sensitive personal or financial information. The Bank will handle all personal information in accordance with its applicable privacy policies and legal obligations and may share such information with its affiliates, service providers, or other third parties engaged to support these purposes, subject to appropriate confidentiality and data protection safeguards. Participation in the session constitutes acknowledgment of this collection and use of information. Because this is a group discussion, confidentiality of comments shared by other participants cannot be guaranteed.
Recording & Technology
By participating in this session, each participant acknowledges and consents to the recording of the session, including audio, video, screen sharing, and any submitted questions or comments. Participants further acknowledge that their name, image, likeness, voice, and other identifying information may be visible or audible to other attendees during the session and in any resulting recording. Such recordings may be used by the Bank for internal business, training, compliance, document, or educational purposes.
No Advice or Commitments
This session is provided solely for informational and discussion purposes and does not constitute legal, financial, tax, accounting, investment, or other professional advice, nor does it constitute a commitment, approval, offer, or agreement by the Bank. Nothing contained herein modifies, amends, waives, or supersedes any existing agreement, obligation, covenant, or requirement applicable to any customer, borrower, guarantor, or other party with respect to the Bank. All rights and remedies of the of the Bank are expressly reserved.
Availability of Discussed Changes
Any references to planned, proposed, or future features, functionality, enhancements, or product capabilities are subject to change at any time without notice and are provided for informational purposes only. Such references do not constitute a commitment, guarantee, or promise regarding the availability, timing, or delivery of functionality, product, or service.
Electronic Consent
By clicking “I Agree,” registering for, or continuing to participate in this session, you acknowledge that you have read and agree to this disclosure, including consent to recording if applicable.