Credit Card Changes – Effective September 21, 2026

We’re making changes to our credit card program to upgrade the way you manage your credit cards online and to streamline your credit card experience.

We aim to minimize any disruption the transition to our new systems may cause. Review the information for details about what is changing and tips make the process go smoothly for your credit card account. Review the information for more details and steps to take.

Cards will function without interruption, but online credit card account access will be unavailable September 17 – 20, 2026.

Actions to Take

On or before September 16

• Log into your credit card account online and save all electronic statements you want to retain.
  Statements prior to September 17, 2026, won’t be available in the new system.
• If you pay your monthly credit card with an automatic payment, make sure it is scheduled for on or before September 18, 2026, or on or after September 21, 2026. Credit card payments will not be processed September 19 – 20, 2026.

On or after September 21

• IMPORTANT: If you scheduled payments through MyCardStatement or eZBusiness, we are unable to transfer those payments. Please log into your new card management system to re-establish these payments and avoid missed or late payments.

• Log into your credit card account online, using the instructions below, to:
  o Validate all credit card autopayments converted and ‘Autopay’ is turned on in the new system.
  o Sign up for electronic statements.
  o Set up account alerts and submit travel plans.
• If you were issued a new card, activate it and update your credit card information in Bill Pay and with any merchants where your card is used to make regularly scheduled payments.