Welcome Bank of the Pacific | Business and Commercial Banking

Action Required: Download your virtual security token and provide your credential ID to Treasury Management Support starting November 2 and no later than November 16. Once activated, use the token to process ACH and wire transactions.

• The app displays a unique CREDENTIAL ID at the top of your screen and a six digit SECURITY CODE below that refreshes every 30 seconds.
• After downloading the app, contact our Banner Bank Treasury Management Support at 877-856-7933. 
• The first time, you will be prompted to provide the Credential ID from the app. This will link your app with your Business Online Banking Login ID.

Monday, November 9

• • Final day to enroll in Bank of the Pacific Business Online Banking

Wednesday, November 11 

• • Schedule online bill payments and make changes to payees or existing payments by 3 p.m. PT

Friday, November 13

• • Make final online banking transfers between your accounts by 5 p.m. PT
• • Print or save images of checks that have cleared your account before 5 p.m., as historical check images will be unavailable in Banner Business Online Banking.
• • Print or save October and November online statements before 5 p.m., as they may not immediately be available.
• • Download transactions to Quicken^® or QuickBooks^™ before 5 p.m.
• • Bank of the Pacific Business Online Banking will become unavailable after 5 p.m.

Resources 
Step-by-step demos: Getting Started with Online Banking
Business Online Banking Guide
Commercial Online Banking Guide

Bank of the Pacific Business Welcome Guide

Action Required: Download your virtual security token and provide your credential ID to Treasury Management Support starting November 2 and no later than November 16. Once activated, use the token to process ACH transactions.

Important Cutoff Date: Thursday, November 12 by 4 p.m. PT

Make Bank of the Pacific online-initiated ACH transfer requests by 4 p.m. PT for a settlement date of Friday, November 13. 

Monday, November 16
Begin using Banner Business Online Banking for ACH origination. Future-dated and recurring ACH payments will automatically convert, but please review to ensure accuracy.

Resources
Virtual Token Instructions
Create an ACH Template step-by-step demonstration

Friday, November 13
• Make Bank of the Pacific domestic and international wire requests before 2 p.m. PT.
• If you initiate international wires, please save hard copies of your wire template details. They will need to be recreated in Banner’s international wire platform.

IMPORTANT ACTION ITEM: Please ensure to download your virtual security token and provide the credential ID to Treasury Management Support starting November 1 and no later than November 16, if you are a user who approves wire payments. 

Your account number will not change. However, the SWIFT/BIC used for international wire payments is changing to the Banner Bank SWIFT/BIC: BNNEUS66
 
The Bank of the Pacific SWIFT/BIC (BOPFUS62) will be retired at the end of 2026. To avoid disruption, please instruct anyone who send funds to your account from outside the U.S. to update their records and begin using the Banner Bank SWIFT/BIC (BNNEUS66). 

For all incoming international wire payments, provide the following information to the sender:

• Beneficiary Name

• Beneficiary Address

• Beneficiary Account Number

• Banner Bank SWIFT/BIC: BNNEUS66

• Purpose of Payment

Resources
International Wires Quick Guide
Create a Domestic Wire Payment step-by-step demonstration
International Wires Overview step-by-step demonstration

Virtual Token Instructions.

Monday, November 16
Banner Bank Positive Pay processing begins. With integrated positive pay, this service is embedded in online banking. 

PLEASE NOTE: Banner’s cut-off time for check and ACH exceptions is 12:30 p.m. PT

Resources

• Positive Pay Exceptions step-by-step demonstration. 
• Reverse Positive Pay step-by-step demonstration (This service is geared toward small businesses that issue a low volume of checks.)

November 13 – 16
Between 5 p.m. PT Friday, November 13 and 8 a.m. PT Monday, November 16, you should start the transition process, uninstall your previous Remote Deposit driver and then download Banner’s required driver from http://www.remotedepositnow.com. 

Monday, November 16
1. Access Remote Deposit within online banking. A separate login is no longer required. 
2. Select Remote Deposit from the left navigation menu.
Note: Company Administrators will automatically be granted access to the Remote Deposit service. Administrators can grant access to other users. 

Resources
Remote Deposit User Guide
Business Mobile Remote Deposit Guide

Step-by-step demonstrations:
• Install Remote Deposit Scan
• Create a Remote Deposit User
• Make a Remote Deposit